I'm not sure how to articulate what I wish to say but when your loved one needs care it's really overwhelming and the team at Cariad Care have helped so much. I'm eternally grateful and feel that they treat each person as an individual. The team show up every day and show to truly care, Deb has been wonderful passing on her knowledge and assistance. You almost feel you don't know where to turn and Deb has been great to point us in the right direction, she's always available to help.
We have the same few carers which I find very reassuring as they are able to notice changes in my mum that a stranger would not. I would also like to add a special thanks to Elizabeth, Sophie and Hannah they are really lovely and gentle with mum too. However the whole team we have had contact with have been great.
There is an app where you can log in and read about what was involved in the visit that includes information put in by the team such as eating, medication prompts and if they are feeling well which I find very comforting

Thanks to you all, I would recommend this company when caring for a loved one is needed.

Me and You (as seen on google)

A fantastic care company. Very patient with my elderly mum. All the girls are lovely and care about each individual. A special thanks to Deborah who was very compassionate to me when the going got tough. Her listening ear meant the world to me. Outstanding work from Jane who went above and beyond with my mum
THANKS TO EVERYONE AT CARIAD CARE

Tina (as seen on google)

To Rhys,

Thank you so much for all your care, love and support for Lorna. As a family it meant so much to us all.

Love A, R, N and family.

Family Of LM

To all the carers at Cariad who cared for Lorna.

Thank you so much for all you did for her. Your support, care and kindness meant so much to us all.

Love from all of Lornas family.

Family Of LM

To Everyone at Cariad Care Group,

I would like to thank all of you who were part of taking care of my beloved husband. I can't thank you enough, and are forever grateful.

Love Louise

Louise

Extract from CIW report:

People are happy with the service they receive and developed good relationships with care staff who support them. They describe the care staff as "Lovely and very kind".
There is detailed information available to inform people what they can expect from the service. People told us that they understand how to raise concerns and feel confident that
this would be acted upon. People told us, "I can contact the service any time and always receive help when needed" and "They always look at ways to resolve issues."

CIW, Care Inspectorate Wales

I wanted to give some positive feedback received from RG and family.

They commented on how "exceptional" your support has been and are very appreciative of how involved you have been, effectively resolving any issues that have occurred.

They also said that Sophie and Sharon, the two main carers are doing an amazing job, describing them both as fantastic and caring and that they are delivering a high standard of care. Family feel extremely pleased with the service being provided, which I think should be recognised!

It's so nice hearing the positive feedback from our service users and families.

Many Thanks

AY, Cardiff Social Services

I just wanted to give you some positive feedback you received from RG's daughter, L.

She expressed that you have been "amazing" and they are so grateful for your support through this process. L feels you have gone above and beyond and are very happy that they have had your involvement. L said they feel very reassured as a family (being new to the care system) that there are people like yourself overseeing her fathers care!

It's things like this that make our jobs all worth it! Well done 😊, You are great.

Aimee, Cardiff Social Services

That's what I call caring.
Can't thank Sarah and the 2 Clare's enough.
They are all so kind and passionate about what they do.
Looked after my dad who was palliative care and I can't recommend them enough.
Thanks xx

Louise (as seen on Google)

Having had another health care provider who where not very good I was worried who would be taking over but after meeting Sarah who visited my home I felt reassured that they could meet my mother's needs and fair play they are as good as said Sarah I'd like to give a mention to Courtney one of the carers she chats with my mum and gave her the kindnesses my mother needs thanks very much I would highly recommend these people.

Richard (as seen on Google)

My mum is now receiving the fantastic care from this company. We have the continuity that my mum requires!! A big thank you to Sarah and all her team! You are all amazing with mum. It is a big big relief to know mum is NOW getting the best care she deserves ❤️

Julie (as seen on Facebook)